249 Customer Support / TeleCaller Jobs in Thane

Thane has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring over 200 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs in Thane are concentrated across Thane West, Thane (East) and Wagle Estate. These areas draw employers due to strong infrastructure and connectivity. Candidates in Mumbai can focus on these zones to optimise commute efficiency.

In Thane, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Customer Support / TeleCaller salaries in Thane fall within salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start around competitive, while professionals with 2–4 years experience reach close to market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.