242 Customer Support / TeleCaller Jobs in Thane

Thane stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering over 200 active openings at present. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.

Customer Support / TeleCaller openings in Thane span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller roles in Thane offer salaries ranging from salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level positions start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Major employers hiring customer support and telecalling professionals in Thane include Shaadi, Watch Your Health and IMPACT Infotech across BPO, e-commerce, banking. Combined, 0 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

In Thane, Customer Support / TeleCaller jobs are primarily located in Thane West, Thane (East) and Wagle Estate. These locations attract employers because of their infrastructure and connectivity. Candidates in Mumbai should prioritise these zones to improve commute efficiency.

Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.

In Thane, over 200 Customer Support / TeleCaller jobs are available, allowing candidates to apply using filters like locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.