2 Customer Support / TeleCaller Jobs in Srinagar

Srinagar has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with fewer new roles added in recent hiring cycles.

Across Srinagar, Customer Support / TeleCaller jobs are mainly concentrated in Lal Chowk, Indra Nagar and Hazaratbal. These zones attract employers owing to infrastructure and connectivity. Candidates in Srinagar may prioritise these areas to optimise commute efficiency.

In Srinagar, salaries for Customer Support / TeleCaller roles range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin around competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.

Customer Support / TeleCaller openings available in Srinagar span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

In Srinagar, top employers hiring customer support and telecalling professionals include several leading organisations across BPO, e-commerce, banking. In total, 1 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Srinagar offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.