2 Customer Support / TeleCaller Jobs in Purnea

Purnea stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.

In Purnea, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs within Purnea are largely concentrated in Shivpuri, Gulabbagh and Line Bazar. Employers prefer these areas for their infrastructure and connectivity. Candidates in Purnea can target these zones to optimise commute efficiency.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Major employer hiring customer support and telecalling professionals in Purnea include Blinkit across BPO, e-commerce, banking. Combined, 2 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller salaries in Purnea range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin near competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained rising year over year.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Purnea, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.