3 Customer Support / TeleCaller Jobs in Purnea

Purnea continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 2 new roles added in recent hiring cycles.

In Purnea, salaries for Customer Support / TeleCaller roles range between ₹10,000–₹35,000 per month. Entry-level roles begin around ₹10,000, while professionals with 2–4 years experience approach ₹35,000. Pay is structured as fixed + performance incentives and has remained rising year over year.

Customer Support / TeleCaller jobs in Purnea are concentrated across Gulabbagh, Shivpuri and Belauri. These areas draw employers due to strong infrastructure and connectivity. Candidates in Purnea can focus on these zones to optimise commute efficiency.

Customer Support / TeleCaller openings in Purnea include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Major employers hiring customer support and telecalling professionals in Purnea include several leading organisations across BPO, e-commerce, banking. Combined, 3 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

Purnea offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.