Customer Support / TeleCaller Jobs in Purnea

Purnea has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

Customer Support / TeleCaller roles in Purnea are concentrated in Gulabbagh, Khazanchi Haat, Abdulla Nagar. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Purnea can prioritise these zones to optimise commute efficiency.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Customer Support / TeleCaller salaries across Purnea typically range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Major employer hiring customer support and telecalling professionals in Purnea include BABA across BPO, e-commerce, banking. Combined, 0 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller openings in Purnea include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Candidates exploring Customer Support / TeleCaller jobs in Purnea have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.