2 Customer Support / TeleCaller Jobs in Purnea

Purnea continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 3 new roles added in recent hiring cycles.

In Purnea, top employer hiring customer support and telecalling professionals include BABA across BPO, e-commerce, banking. In total, 4 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

In Purnea, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs in Purnea are concentrated across Khazanchi Haat, Navratan Hatta, Abdulla Nagar. These areas draw employers due to strong infrastructure and connectivity. Candidates in Purnea can focus on these zones to optimise commute efficiency.

Customer Support / TeleCaller roles in Purnea offer salaries ranging from ₹12,000–₹35,000 per month. Entry-level positions start near ₹12,000, while professionals with 2–4 years experience approach ₹35,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Purnea, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.