2 Customer Support / TeleCaller Jobs in Ongole

Ongole stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.

In Ongole, salaries for Customer Support / TeleCaller roles range between ₹20,000–₹20,000 per month. Entry-level roles begin around ₹20,000, while professionals with 2–4 years experience approach ₹20,000. Pay is structured as fixed + performance incentives and has remained rising year over year.

Customer Support / TeleCaller jobs in Ongole are concentrated across Bhagyanagar, Sujatha Nagar, Gopala Nagar. These areas draw employers due to strong infrastructure and connectivity. Candidates in Ongole can focus on these zones to optimise commute efficiency.

Top employers recruiting customer support and telecalling professionals in Ongole include several leading organisations across BPO, e-commerce, banking. Overall, 4 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Customer Support / TeleCaller openings available in Ongole span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from home, with Hybrid options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Ongole, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.