11 Customer Support / TeleCaller Jobs in Mathura

Mathura has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 12 new roles added in recent hiring cycles.

Mathura offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

Across Mathura, Customer Support / TeleCaller jobs are mainly concentrated in Govind Nagar, Chhatikara, Akbarpur. These zones attract employers owing to infrastructure and connectivity. Candidates in Mathura may prioritise these areas to optimise commute efficiency.

Customer Support / TeleCaller salaries in Mathura range between ₹15,000–₹25,000 per month. Entry-level roles begin near ₹15,000, while professionals with 2–4 years experience approach ₹25,000. Pay is structured as fixed + performance incentives and has remained rising year over year.

Top company recruiting customer support and telecalling professionals in Mathura include BABA across BPO, e-commerce, banking. Altogether, 14 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Mathura, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.