9 Customer Support / TeleCaller Jobs in Kota

Kota has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This steadily growing job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 7 new roles added in recent hiring cycles.

In Kota, Customer Support / TeleCaller salaries range from ₹12,000–₹25,000 per month. Entry-level positions begin near ₹12,000, while professionals with 2–4 years experience move toward ₹25,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Customer Support / TeleCaller openings available in Kota span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Across Kota, Customer Support / TeleCaller jobs are mainly concentrated in Aerodrome Circle, Bhadana and Dadabadi. These zones attract employers owing to infrastructure and connectivity. Candidates in Kota may prioritise these areas to optimise commute efficiency.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Top employer hiring customer support and telecalling professionals in Kota include Blinkit across BPO, e-commerce, banking. In total, 9 employers are actively recruiting, giving candidates broad choice across organisation size and work culture.

Candidates exploring Customer Support / TeleCaller jobs in Kota have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.