2 Customer Support / TeleCaller Jobs in Katihar

Katihar continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 2 new roles added in recent hiring cycles.

Top companies recruiting customer support and telecalling professionals in Katihar include several leading organisations across BPO, e-commerce, banking. Altogether, 2 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Customer Support / TeleCaller roles in Katihar offer salaries ranging from salaries aligned with a fixed salary plus performance incentives norms for Customer Support / TeleCaller. Entry-level positions start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as a fixed salary plus performance incentives and has stayed rising year over year.

Customer Support / TeleCaller jobs within Katihar are largely concentrated in Mirchaibari, Khatiaha Badh and Baigna. Employers prefer these areas for their infrastructure and connectivity. Candidates in Katihar can target these zones to optimise commute efficiency.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while a graduate degree and customer service certification enhance shortlisting chances.

Katihar offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Katihar, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.