1 Customer Support / TeleCaller Jobs in Kakinada

Kakinada is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

Customer Support / TeleCaller salaries across Kakinada typically range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

Customer Support / TeleCaller roles in Kakinada are concentrated in Kakinada Port, Srinagar, G O Colony. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Kakinada can prioritise these zones to optimise commute efficiency.

Kakinada offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

Top companies recruiting customer support and telecalling professionals in Kakinada include several leading organisations across BPO, e-commerce, banking. Altogether, 2 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Kakinada, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.