2 Customer Support / TeleCaller Jobs in Kakinada

Kakinada is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 2 new roles added in recent hiring cycles.

In Kakinada, top employers hiring customer support and telecalling professionals include several leading organisations across BPO, e-commerce, banking. In total, 2 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

In Kakinada, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries across Kakinada typically range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

Across Kakinada, Customer Support / TeleCaller jobs are mainly concentrated in Sarpavaram, Turangi, Kakinada Port. These zones attract employers owing to infrastructure and connectivity. Candidates in Kakinada may prioritise these areas to optimise commute efficiency.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Kakinada, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.