2 Customer Support / TeleCaller Jobs in Kakinada

Kakinada has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with fewer new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs within Kakinada are largely concentrated in Sarpavaram, Turangi and Ayodhya Nagar. Employers prefer these areas for their infrastructure and connectivity. Candidates in Kakinada can target these zones to optimise commute efficiency.

Customer Support / TeleCaller openings in Kakinada include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Top companies recruiting customer support and telecalling professionals in Kakinada include several leading organisations across BPO, e-commerce, banking. Altogether, 2 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Customer Support / TeleCaller salaries in Kakinada fall within salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start around competitive, while professionals with 2–4 years experience reach close to market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Kakinada offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.