28 Customer Support / TeleCaller Jobs in Jamshedpur

Jamshedpur has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 24 new roles added in recent hiring cycles.

Customer Support / TeleCaller openings in Jamshedpur include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

In Jamshedpur, salaries for Customer Support / TeleCaller roles range between ₹15,000–₹20,000 per month. Entry-level roles begin around ₹15,000, while professionals with 2–4 years experience approach ₹20,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Customer Support / TeleCaller roles in Jamshedpur are concentrated in Sakchi, Adityapur Industrial Area and Mango. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Jamshedpur can prioritise these zones to optimise commute efficiency.

Leading companies hiring customer support and telecalling professionals in Jamshedpur feature Blinkit, FS and Swiggy across BPO, e-commerce, banking. Altogether, 23 employers are actively recruiting, providing candidates with broad options across organisation size and work culture.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Jamshedpur, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.