18 Customer Support / TeleCaller Jobs in Jabalpur

Jabalpur has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 13 new roles added in recent hiring cycles.

Customer Support / TeleCaller openings in Jabalpur span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

In Jabalpur, salaries for Customer Support / TeleCaller roles range between ₹15,000–₹25,000 per month. Entry-level roles begin around ₹15,000, while professionals with 2–4 years experience approach ₹25,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Top company recruiting customer support and telecalling professionals in Jabalpur include Phonepe across BPO, e-commerce, banking. Altogether, 18 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.