1 Customer Support / TeleCaller Jobs in Imphal

Imphal is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

Major employers hiring customer support and telecalling professionals in Imphal include several leading organisations across BPO, e-commerce, banking. Combined, 1 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

In Imphal, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from home, though Hybrid options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Customer Support / TeleCaller roles in Imphal offer salaries ranging from salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level positions start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Customer Support / TeleCaller jobs within Imphal are largely concentrated in Changangei, Kakching and Ragailong. Employers prefer these areas for their infrastructure and connectivity. Candidates in Imphal can target these zones to optimise commute efficiency.

In Imphal, a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs are available, allowing candidates to apply using filters like locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.