Imphal continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

In Imphal, top employers hiring customer support and telecalling professionals include several leading organisations across BPO, e-commerce, banking. In total, 0 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Customer Support / TeleCaller jobs in Imphal are concentrated across Ragailong, Changangei and Uripok. These areas draw employers due to strong infrastructure and connectivity. Candidates in Imphal can focus on these zones to optimise commute efficiency.

Customer Support / TeleCaller openings available in Imphal span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while a graduate degree and customer service certification increase shortlisting chances.

In Imphal, Customer Support / TeleCaller salaries range from salaries aligned with a fixed salary plus performance incentives norms for Customer Support / TeleCaller. Entry-level positions begin near competitive, while professionals with 2–4 years experience move toward market rate. Pay is structured as a fixed salary plus performance incentives and has remained stable year over year.

Imphal offers a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs, where candidates can apply using filters such as locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.