497 Customer Support / TeleCaller Jobs in Hyderabad

Hyderabad is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with over 450 active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 427 new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs in Hyderabad are concentrated across Madhapur, Ameerpet and Begumpet. These areas draw employers due to strong infrastructure and connectivity. Candidates in Hyderabad can focus on these zones to optimise commute efficiency.

In Hyderabad, Customer Support / TeleCaller salaries range from ₹15,000–₹30,000 per month. Entry-level positions begin near ₹15,000, while professionals with 2–4 years experience move toward ₹30,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

In Hyderabad, top employers hiring customer support and telecalling professionals include Kotak Mahindra Bank, Allsec Technologies and Concentrix across BPO, e-commerce, banking. In total, 400 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Hyderabad offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Candidates exploring Customer Support / TeleCaller jobs in Hyderabad have access to over 450 openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.