Customer Support / TeleCaller Jobs in Haldia

Haldia has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with fewer new roles added in recent hiring cycles.

Across Haldia, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs are concentrated in Durgachak, Brajalalchak and Brajanath Chak within Haldia. These areas attract employers due to infrastructure and connectivity. Candidates in Haldia can prioritise these zones to optimise commute efficiency.

In Haldia, top employers hiring customer support and telecalling professionals include several leading organisations across BPO, e-commerce, banking. In total, 0 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Customer Support / TeleCaller salaries in Haldia range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin near competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained stable year over year.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs available in Haldia, candidates can apply by using filters for locality, salary, experience and work mode. Setting job alerts helps monitor new openings across BPO, e-commerce, banking.