2 Customer Support / TeleCaller Jobs in Haldia

Haldia is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 1 new roles added in recent hiring cycles.

Customer Support / TeleCaller jobs within Haldia are largely concentrated in Brajanath Chak, Kshudiram Nagar and Durgachak. Employers prefer these areas for their infrastructure and connectivity. Candidates in Haldia can target these zones to optimise commute efficiency.

Major employers hiring customer support and telecalling professionals in Haldia include several leading organisations across BPO, e-commerce, banking. Combined, 2 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller openings available in Haldia span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries in Haldia fall within salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start around competitive, while professionals with 2–4 years experience reach close to market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Candidates exploring Customer Support / TeleCaller jobs in Haldia have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.