Customer Support / TeleCaller Jobs in Haldia

Haldia has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

Across Haldia, Customer Support / TeleCaller jobs are mainly concentrated in Brajalalchak, Kshudiram Nagar, Durgachak. These zones attract employers owing to infrastructure and connectivity. Candidates in Haldia may prioritise these areas to optimise commute efficiency.

Customer Support / TeleCaller roles in Haldia offer salaries ranging from salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level positions start near competitive, while professionals with 2–4 years experience approach market rate. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Customer Support / TeleCaller openings in Haldia include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Top employers recruiting customer support and telecalling professionals in Haldia include several leading organisations across BPO, e-commerce, banking. Overall, 0 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Haldia, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.