18 Customer Support / TeleCaller Jobs in Guwahati

Guwahati has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 14 new roles added in recent hiring cycles.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

Guwahati offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from home, with Hybrid options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller jobs are concentrated in Hatigaon, Ganeshguri and Ulubari within Guwahati. These areas attract employers due to infrastructure and connectivity. Candidates in Guwahati can prioritise these zones to optimise commute efficiency.

Customer Support / TeleCaller roles in Guwahati offer salaries ranging from ₹15,000–₹30,000 per month. Entry-level positions start near ₹15,000, while professionals with 2–4 years experience approach ₹30,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Top employers recruiting customer support and telecalling professionals in Guwahati include Blinkit and Paytm across BPO, e-commerce, banking. Overall, 19 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs available in Guwahati, candidates can apply by using filters for locality, salary, experience and work mode. Setting job alerts helps monitor new openings across BPO, e-commerce, banking.