27 Customer Support / TeleCaller Jobs in Guwahati

Guwahati has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This steadily growing job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 19 new roles added in recent hiring cycles.

Customer Support / TeleCaller salaries in Guwahati range between ₹1–₹18,000 per month. Entry-level roles begin near ₹1, while professionals with 2–4 years experience approach ₹18,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Major employers hiring customer support and telecalling professionals in Guwahati include Paytm and Blinkit across BPO, e-commerce, banking. Combined, 14 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller jobs are concentrated in Rangia, Zoo Tiniali and Borjhar within Guwahati. These areas attract employers due to infrastructure and connectivity. Candidates in Guwahati can prioritise these zones to optimise commute efficiency.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

Customer Support / TeleCaller openings in Guwahati span roles such as customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options available at select employers. Entry-level roles suit candidates with 0–1 years experience, while 2–4 years unlock higher responsibility roles. The work nature is defined by high-volume communication role with KPI-driven performance.

In Guwahati, a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs are available, allowing candidates to apply using filters like locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.