126 Customer Support / TeleCaller Jobs in Ghaziabad

Ghaziabad is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with over 100 active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 80 new roles added in recent hiring cycles.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

Customer Support / TeleCaller salaries in Ghaziabad fall within ₹15,000–₹28,000 per month. Entry-level roles start around ₹15,000, while professionals with 2–4 years experience reach close to ₹28,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Customer Support / TeleCaller jobs within Ghaziabad are largely concentrated in Vaishali, Indirapuram and Sector 1 Vaishali. Employers prefer these areas for their infrastructure and connectivity. Candidates in Delhi- NCR can target these zones to optimise commute efficiency.

Top employers recruiting customer support and telecalling professionals in Ghaziabad include Sanyasi Ayurveda, Sai Call Net and Hdfc Bank across BPO, e-commerce, banking. Overall, 119 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.