Customer Support / TeleCaller Jobs in Durg

Durg continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 6 new roles added in recent hiring cycles.

Across Durg, Customer Support / TeleCaller jobs are mainly concentrated in Hari Nagar, Malviya Nagar, Gobra. These zones attract employers owing to infrastructure and connectivity. Candidates in Durg may prioritise these areas to optimise commute efficiency.

In Durg, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from home, though Hybrid options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

Employers require proficiency in customer query resolution, call handling, CRM usage complemented by patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is commonly expected. Minimum eligibility begins at 10th pass, while Graduate and customer service certification enhance shortlisting chances.

Top employer recruiting customer support and telecalling professionals in Durg include BABA across BPO, e-commerce, banking. Overall, 4 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Customer Support / TeleCaller roles in Durg offer salaries ranging from ₹35,000–₹35,000 per month. Entry-level positions start near ₹35,000, while professionals with 2–4 years experience approach ₹35,000. Compensation is structured as fixed + performance incentives and has stayed rising year over year.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs available in Durg, candidates can apply by using filters for locality, salary, experience and work mode. Setting job alerts helps monitor new openings across BPO, e-commerce, banking.