2 Customer Support / TeleCaller Jobs in Durg

Durg has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 1 new roles added in recent hiring cycles.

In Durg, salaries for Customer Support / TeleCaller roles range between salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles begin around competitive, while professionals with 2–4 years experience approach market rate. Pay is structured as fixed + performance incentives and has remained rising year over year.

Across Durg, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Major employers hiring customer support and telecalling professionals in Durg include several leading organisations across BPO, e-commerce, banking. Combined, 2 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

Customer Support / TeleCaller roles in Durg are concentrated in Kota, Adarsh Nagar and Bhilai. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Durg can prioritise these zones to optimise commute efficiency.

Candidates exploring Customer Support / TeleCaller jobs in Durg have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.