2 Customer Support / TeleCaller Jobs in Dumka

Dumka is recognized as one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

In Dumka, Customer Support / TeleCaller salaries range from ₹5,000–₹25,000 per month. Entry-level positions begin near ₹5,000, while professionals with 2–4 years experience move toward ₹25,000. Pay is structured as fixed + performance incentives and has remained rising year over year.

Customer Support / TeleCaller openings in Dumka include roles like customer support executive, telecaller, BPO agent. Work is largely Work from home, with Hybrid options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Across Dumka, Customer Support / TeleCaller jobs are mainly concentrated in Babupara, Basukinath, LIC colony. These zones attract employers owing to infrastructure and connectivity. Candidates in Dumka may prioritise these areas to optimise commute efficiency.

Employers look for expertise in customer query resolution, call handling, CRM usage backed by patience, clear communication, active listening. Tool familiarity, including Zoho CRM, Freshdesk, Zendesk, IVR systems, is common. Minimum eligibility begins at 10th pass, while Graduate and customer service certification help improve shortlisting chances.

Top employers recruiting customer support and telecalling professionals in Dumka include several leading organisations across BPO, e-commerce, banking. Overall, 3 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Candidates exploring Customer Support / TeleCaller jobs in Dumka have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.