2 Customer Support / TeleCaller Jobs in Dhenkanal

Dhenkanal continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This stable job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with fewer new roles added in recent hiring cycles.

Top employers recruiting customer support and telecalling professionals in Dhenkanal include several leading organisations across BPO, e-commerce, banking. Overall, 2 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Customer Support / TeleCaller openings in Dhenkanal include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller salaries in Dhenkanal fall within salaries aligned with fixed + performance incentives norms for Customer Support / TeleCaller. Entry-level roles start around competitive, while professionals with 2–4 years experience reach close to market rate. Compensation is structured as fixed + performance incentives and has stayed rising year over year.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Across Dhenkanal, Customer Support / TeleCaller jobs are mainly concentrated in Kamakhyanagar, Baji Chowk, Gudianali. These zones attract employers owing to infrastructure and connectivity. Candidates in Dhenkanal may prioritise these areas to optimise commute efficiency.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Dhenkanal, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.