13 Customer Support / TeleCaller Jobs in Dhanbad

Dhanbad has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 10 new roles added in recent hiring cycles.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while a graduate degree and customer service certification boost shortlisting chances.

Customer Support / TeleCaller openings in Dhanbad include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, with Office-based options offered by select employers. Entry-level roles are suitable for candidates with 0–1 years experience, while 2–4 years lead to higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Top employers recruiting customer support and telecalling professionals in Dhanbad include Flipkart, Blinkit and Swiggy across BPO, e-commerce, banking. Overall, 11 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Customer Support / TeleCaller roles in Dhanbad are concentrated in Bank More, Hirapur and Steel Gate. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Dhanbad can prioritise these zones to optimise commute efficiency.

Customer Support / TeleCaller salaries across Dhanbad typically range between ₹15,000–₹30,000 per month. Entry-level roles start near ₹15,000, while professionals with 2–4 years experience approach ₹30,000. Compensation is structured as a fixed salary plus performance incentives and has stayed stable year over year.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Dhanbad, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.