10 Customer Support / TeleCaller Jobs in Dhanbad

Dhanbad continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 9 new roles added in recent hiring cycles.

In Dhanbad, Customer Support / TeleCaller jobs are primarily located in Katras, Bhuli and Bekarbandh. These locations attract employers because of their infrastructure and connectivity. Candidates in Dhanbad should prioritise these zones to improve commute efficiency.

Customer Support / TeleCaller salaries across Dhanbad typically range between ₹1–₹20,000 per month. Entry-level roles start near ₹1, while professionals with 2–4 years experience approach ₹20,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

Top company recruiting customer support and telecalling professionals in Dhanbad include Blinkit across BPO, e-commerce, banking. Altogether, 7 employers are actively hiring, allowing candidates broad choice across organisation sizes and work cultures.

Employers seek proficiency in customer query resolution, call handling, CRM usage along with patience, clear communication, active listening as support. Familiarity with tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is widely expected. Minimum eligibility starts at 10th pass, while Graduate and customer service certification boost shortlisting chances.

In Dhanbad, Customer Support / TeleCaller openings cover positions such as customer support executive, telecaller, BPO agent. The work is mostly Work from office, though Office-based options are available with certain employers. Entry-level roles fit candidates with 0–1 years experience, while 2–4 years open up higher responsibility roles. The work nature is characterized by high-volume communication role with KPI-driven performance.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Dhanbad, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.