Looking for Customer Support / TeleCaller Jobs in Dhanbad?
Dhanbad stands as one of the moderate demand markets for Customer Support / TeleCaller roles, offering a growing number of customer support and telecalling professionals active openings at present. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 6 new roles added in recent hiring cycles.
Top Localities for Customer Support / TeleCaller Jobs in Dhanbad
Customer Support / TeleCaller jobs within Dhanbad are largely concentrated in
Hirapur,
Gobindpur,
Katras. Employers prefer these areas for their infrastructure and connectivity. Candidates in Dhanbad can target these zones to optimise commute efficiency.
Top Companies Hiring for Customer Support / TeleCaller Jobs in Dhanbad
Major employers hiring customer support and telecalling professionals in Dhanbad include several leading organisations across BPO, e-commerce, banking. Combined, 7 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.
Customer Support / TeleCaller Job Opportunities in Dhanbad
Across Dhanbad, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from office, while Office-based options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.
What Skills Are Required for Customer Support / TeleCaller Jobs in Dhanbad?
Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.
What Is the Salary for Customer Support / TeleCaller Jobs in Dhanbad?
In Dhanbad, Customer Support / TeleCaller salaries range from ₹20,000–₹25,000 per month. Entry-level positions begin near ₹20,000, while professionals with 2–4 years experience move toward ₹25,000. Pay is structured as fixed + performance incentives and has remained stable year over year.
Apply for Customer Support / TeleCaller Jobs in Dhanbad
Candidates exploring Customer Support / TeleCaller jobs in Dhanbad have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.