13 Customer Support / TeleCaller Jobs in Dhanbad

Dhanbad has emerged as one of the moderate demand markets for Customer Support / TeleCaller roles with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring with 12 new roles added in recent hiring cycles.

Customer Support / TeleCaller openings available in Dhanbad span roles such as customer support executive, telecaller, BPO agent. The work is mainly Work from office, with Office-based options present at select employers. Entry-level roles suit candidates having 0–1 years experience, while 2–4 years qualify for higher responsibility roles. The nature of work is defined by high-volume communication role with KPI-driven performance.

Customer Support / TeleCaller roles in Dhanbad are concentrated in Bank More, Jharia and Barwadda. Employers are drawn to these areas due to infrastructure and connectivity. Candidates in Dhanbad can prioritise these zones to optimise commute efficiency.

In Dhanbad, top employer hiring customer support and telecalling professionals include Flipkart across BPO, e-commerce, banking. In total, 9 employers are actively hiring, giving candidates extensive choice across organisation sizes and work cultures.

Employers expect proficiency in customer query resolution, call handling, CRM usage supported by patience, clear communication, active listening. Tool familiarity such as Zoho CRM, Freshdesk, Zendesk, IVR systems is common. Minimum eligibility starts at 10th pass, while Graduate and customer service certification improve shortlisting chances.

Customer Support / TeleCaller salaries in Dhanbad fall within ₹1–₹25,000 per month. Entry-level roles start around ₹1, while professionals with 2–4 years experience reach close to ₹25,000. Compensation is structured as fixed + performance incentives and has stayed stable year over year.

With a growing number of customer support and telecalling professionals openings for Customer Support / TeleCaller roles in Dhanbad, candidates can apply by filtering based on locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.