15 Customer Support / TeleCaller Jobs in Cuttack

Cuttack continues to be one of the moderate demand markets for Customer Support / TeleCaller roles, with a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively hiring, with 13 new roles added in recent hiring cycles.

In Cuttack, salaries for Customer Support / TeleCaller roles range between ₹1–₹20,000 per month. Entry-level roles begin around ₹1, while professionals with 2–4 years experience approach ₹20,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

Employers expect strong skills in customer query resolution, call handling, CRM usage, supported by patience, clear communication, active listening. Knowledge of tools like Zoho CRM, Freshdesk, Zendesk, IVR systems is typically required. Minimum eligibility starts at 10th pass, whereas Graduate and customer service certification improve chances of shortlisting.

Major employers hiring customer support and telecalling professionals in Cuttack include several leading organisations across BPO, e-commerce, banking. Combined, 8 employers are actively recruiting, ensuring candidates have wide choice across organisation size and work culture.

Customer Support / TeleCaller jobs are concentrated in Jagatpur, Aditya Nagar and Jagatpur Industrial Estate within Cuttack. These areas attract employers due to infrastructure and connectivity. Candidates in Cuttack can prioritise these zones to optimise commute efficiency.

Cuttack offers Customer Support / TeleCaller openings across roles like customer support executive, telecaller, BPO agent. Work is primarily Work from office, with Office-based options provided by select employers. Entry-level roles are ideal for candidates with 0–1 years experience, while 2–4 years enable access to higher responsibility roles. The work nature is shaped by high-volume communication role with KPI-driven performance.

Candidates exploring Customer Support / TeleCaller jobs in Cuttack have access to a growing number of customer support and telecalling professionals openings and can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.