46 Customer Support / TeleCaller Jobs in Agra

Agra has become one of the moderate demand markets for Customer Support / TeleCaller roles, featuring a growing number of customer support and telecalling professionals active openings currently available. This rapidly expanding job market is driven by 24x7 customer service demand across industries, creating opportunities for both freshers and experienced customer support and telecalling professionals. Employers across BPO, e-commerce, banking are actively recruiting, with 35 new roles added in recent hiring cycles.

Across Agra, Customer Support / TeleCaller openings include roles like customer support executive, telecaller, BPO agent. Work is largely Work from home, while Hybrid options are available with select employers. Entry-level roles are meant for candidates with 0–1 years experience, whereas 2–4 years lead to higher responsibility roles. The work nature is driven by high-volume communication role with KPI-driven performance.

Top employers recruiting customer support and telecalling professionals in Agra include MK, Paytm, State Bank Of India across BPO, e-commerce, banking. Overall, 51 employers are actively hiring, offering candidates a wide choice across organisation sizes and work cultures.

Proficiency in customer query resolution, call handling, CRM usage is expected by employers, along with support from patience, clear communication, active listening. Familiarity with tools such as Zoho CRM, Freshdesk, Zendesk, IVR systems is standard. Minimum eligibility starts at 10th pass, while Graduate and customer service certification increase shortlisting chances.

In Agra, Customer Support / TeleCaller jobs are primarily located in Sanjay Place, Sikandra, Tajganj. These locations attract employers because of their infrastructure and connectivity. Candidates in Agra should prioritise these zones to improve commute efficiency.

Customer Support / TeleCaller salaries in Agra range between ₹16,000–₹26,000 per month. Entry-level roles begin near ₹16,000, while professionals with 2–4 years experience approach ₹26,000. Pay is structured as fixed + performance incentives and has remained stable year over year.

With a growing number of customer support and telecalling professionals Customer Support / TeleCaller jobs in Agra, candidates can apply using filters for locality, salary, experience and work mode. Setting job alerts helps track new openings across BPO, e-commerce, banking.