Investment Counsellor

20,000 - 36,900 /month

Jums World Private Limited

Field job

Annur Mettupalayam, Coimbatore

1 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Languages: Malayalam, Tamil

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Investment Counsellor to join our team at Jums World Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to network marketing. The role offers ₹20000 - ₹36900 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Investment Counsellor job

What is the eligibility criteria to apply for this Investment Counsellor job?
Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹36500 per month that depends on your interview. It's a Full Time job in Coimbatore.
How many working days are there for this Investment Counsellor job?
Ans: This Investment Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Investment Counsellor job?
Ans: No, there is no fee applicable for applying this Investment Counsellor job and during the employment with the company, i.e., Jums World Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Investment Counsellor role?
Ans: There is an immediate opening of 25 Investment Counsellor at Jums World Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Investment Counsellor job?
Ans: This Investment Counsellor job has Day Shift.