International Voice Process

🧑‍💼 Job Opening: Customer Support Associate – Teleperformance (TP Malad)

We are looking for a Customer Support Associate to join our team at Teleperformance, where you'll be handling customer calls, resolving queries, and ensuring exceptional customer service in the BPO/Customer Service Industry.

📍 Location: TP Malad
💰 In-Hand Salary: Up to ₹30000/month
💼 Role Type: Multiple Processes (Voice/Non-Voice)
🕐 Shift Type: Rotational
📅 Working Days: 5 days/week
🗓️ Immediate Joiners Preferred!

🔑 Key Responsibilities:

• Professionally handle inbound/outbound customer calls.

• Resolve customer concerns, complaints, and queries promptly.

• Maintain accurate records of customer interactions and escalate complex issues when required.

• Deliver accurate information and support to customers.

• Meet performance KPIs and collaborate with team leads for issue resolution.

✅ Job Requirements:

• Minimum Qualification:
  • 12th Pass + 6 Months Experience in Customer Support
  • OR Graduate Freshers Welcome

• Communication: Good English Communication – Must

• Proximity: Should reside within 25 km of Malad or Thane TP office

• Tech Comfort: Basic computer skills to manage CRM tools

🎯 Why Work With Teleperformance?

• Stable Job with Timely Salary

• Opportunities for Internal Promotions

• Friendly & Professional Work Environment

• Paid Training + Skill Development

• Exposure to International & Domestic Clients

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., TELE PERFORMANCE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 99 International Voice Process at TELE PERFORMANCE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Rotational Shift.