Customer Support Executive

Job Description: Customer Service Executive (Rotational Night Shift)

Teleperformance is looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives. If you're an excellent communicator with a knack for problem-solving and thrive in a dynamic environment, we want to hear from you!

Shift Details:

• Rotational Night Shift: 9 hours between 6 PM and 6 AM IST.

What You'll Do:

• Handle inbound customer calls, addressing queries, complaints, and providing service support with a polite and patient demeanor.

• Efficiently resolve customer issues and provide accurate information, ensuring a high level of customer satisfaction.

• Maintain clear and effective communication throughout the problem-solving process.

• Escalate unresolved issues to the appropriate channels when necessary.

What We're Looking For:

• Excellent communication skills in English (both verbal and written).

• Basic computer knowledge, including typing, CRM usage, and data entry.

• A polite, patient, and customer-oriented approach.

• The ability to work effectively in a fast-paced environment.

Perks You'll Enjoy:

• 5 Days Working: Enjoy a balanced work-life schedule.

• Cab/Bus Facility Available: Convenient transportation options.

Ready to make a difference? Apply now and join the Teleperformance family!

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹26000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SONHO PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at SONHO PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.