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Customer Support International Voice Process

salary 45,000 - 55,000 /month
company-logo
job companyAccenture
job location Vikhroli (East), Mumbai
job experience1 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for a International Voice Process to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹45,000 - ₹55,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support International Voice Process job

  1. Who is eligible to apply for this Customer Support International Voice Process job at Accenture?
    Ans : Candidates should have a Graduate and above qualification and skills like International Calling for this Customer Support International Voice Process job offered by Accenture.
  2. How much can you earn in this position?
    Ans : You can earn between ₹45,000-₹55,000 per month in this Customer Support International Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (East), Mumbai.
  5. How many vacancies are there for this Customer Support International Voice Process job?
    Ans : There are 10 vacancies for this Customer Support International Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Voice Process, you will work on skills like International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process position is Vikhroli (East), Mumbai.
  9. Who is the right fit for this Customer Support International Voice Process job?
    Ans : A candidate having skills like International Calling with 1-5 years of experience is the right fit for this Customer Support International Voice Process job.
  10. What makes this Customer Support International Voice Process job a good opportunity?
    Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹45,000-₹55,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 45000 - ₹ 55000

English Proficiency

Yes

Contact Person

Mithraa Recruitment
Posted 9 hours ago
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