Customer Support Bpo Team Leader

45,000 - 50,000 /month

Taranta Consultancy

Sector-17 Sanpada, Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Meal, Insurance, PF

Job Description

We are looking for a Bpo Team Leader to join our team at Taranta Consultancy to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹45,000 - ₹55,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Bpo Team Leader job

What qualifications and experience are required for this Customer Support Bpo Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹45,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-17 Sanpada, Mumbai.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 2 vacancies for this Customer Support Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Bpo Team Leader job?
Ans : As a Customer Support Bpo Team Leader, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Sector-17 Sanpada, Mumbai.
Who is the right fit for this Customer Support Bpo Team Leader job?
Ans : A candidate having skills like International Calling with 1-4 years of experience is the right fit for this Customer Support Bpo Team Leader job.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹45,000-₹50,000 per month. This is a Full Time job and has 2 openings.