International Voice Process Agent

Job Title: Tax Analyst – International Voice Process

Key Responsibilities:
·         Handle inbound and outbound international calls to assist customers with tax-relatedqueries, products, and services.

·         Clearly and professionally explain company offerings to existing and potential customers.

·         Gather, verify, and update customer information accurately in the system.

·         Identify customer needs by asking relevant questions and providing effective solutions.

·         Address and resolve customer issues promptly while maintaining high service standards.

·         Process product orders and service requests efficiently.

·         Recommend appropriate solutions based on customer requirements and company policies.
Eligibility Criteria:

·         Experience: Freshers are eligible to apply.

·         Education: Graduate in any discipline (Commerce background preferred but not mandatory).

Skills:

·         Excellent verbal and written communication skills in English.

·         Strong interpersonal, listening, and problem-solving abilities.

·         Professional demeanor with a customer-centric approach.

·         Willingness to work in an international voice process and night shifts.

Work Details:

·         Salary Package: ₹2.4 LPA-3LPA

·         Shift Timing: Night Shift (8:00 PM – 6:00 AM)

·         Working Days: 6 days a week

·         Location: Begumpet, Hyderabad (Near Prakash Nagar Metro Station).

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Voice Process Agent job

1. What is the eligibility criteria to apply for this International Voice Process Agent job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this International Voice Process Agent job?
   Ans: This International Voice Process Agent job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Voice Process Agent job?
   Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Xonobics It.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process Agent role?
   Ans: There is an immediate opening of 50 International Voice Process Agent at Xonobics It
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process Agent job?
   Ans: This International Voice Process Agent job has Night Shift.