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Customer Support International Voice Process Agent

salary 20,000 - 30,000 /month
company-logo
job companySunrise Consultancy
job location Dahisar, Mumbai
job experience6 - 72 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Healthcare
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

International Telecaller – Non-Sales

Position: International Telecaller
Location: Dahisar
Experience: 1–6 Years
Employment Type: Full-Time(Work From Office)
Salary: 20-30k


Job Summary

We are looking for an International Telecaller with good English communication skills to communicate with international clients over the phone and provide information about the company, products, and services.

This is a non-sales role. There are no sales targets, no cold-selling, and no lead-generation responsibilities in Dahisar location(Mumbai) Work from Office

Key Responsibilities

  • Make and receive calls with international clients.

  • Communicate clearly and professionally with overseas customers.

  • Explain company, product, and service information to clients.

  • Respond to basic client queries and provide accurate information.

  • Maintain professional relationships with international clients.

  • Follow up with clients when required for information or updates.

  • Record call details and client interactions accurately.

  • Coordinate with internal teams whenever client information or support is required.

  • Handle client communication professionally and politely.

  • Maintain proper records and follow company communication procedures.

Candidate Profile

  • Good spoken English and communication skills.

  • Comfortable communicating with international clients.

  • Confident and professional telephone manner.

  • Basic computer knowledge and MS Office skills.

  • Good listening and interpersonal skills.

  • Ability to understand client queries and communicate information clearly.

  • Freshers with excellent English communication skills can apply.

  • Candidates with International BPO / International Voice Process / Customer Support / Telecalling experience will be preferred.


Important – Non-Sales Role

  • No sales targets

  • No sales calling

  • No cold calling for sales

  • No lead generation

  • No conversion targets

  • Main responsibility is client communication and sharing company/product/service information.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support International Voice Process Agent job

  1. What skills and experience do you need for this Customer Support International Voice Process Agent job?
    Ans : To apply for this Customer Support International Voice Process Agent job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-6 years of experience.
  2. What salary is offered for this Customer Support International Voice Process Agent job?
    Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process Agent job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dahisar, Mumbai.
  5. How many vacancies are there for this Customer Support International Voice Process Agent job?
    Ans : There are 10 vacancies for this Customer Support International Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
  7. What does the role of Customer Support International Voice Process Agent involve?
    Ans : As a Customer Support International Voice Process Agent, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process Agent position is Dahisar, Mumbai.
  9. Who is the right fit for this Customer Support International Voice Process Agent job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-6 years of experience is the right fit for this Customer Support International Voice Process Agent job.
  10. What makes this Customer Support International Voice Process Agent job a good opportunity?
    Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

English Proficiency

Yes

Contact Person

Bidisha Baidya
Posted 15 hours ago
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