International Voice Care Agent

22,000 - 30,000 /month

Top Mnc

Whitefield, Bangalore

1 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time/Part Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Voice Care Agent to join our team at Top MNc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this International Voice Care Agent job

What qualifications and experience are required for this International Voice Care Agent position?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like Domestic Calling, International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Voice Care Agent job ranges between ₹22,000-₹30,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This International Voice Care Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this International Voice Care Agent job?
Ans : There are 50 vacancies for this International Voice Care Agent role.
Is this job open for all genders?
Ans : Yes, this International Voice Care Agent job is open for both male and female candidates.
What are the key responsibilities of this International Voice Care Agent job?
Ans : As a International Voice Care Agent, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Voice Care Agent position is Whitefield, Bangalore.
Who is the right fit for this International Voice Care Agent job?
Ans : A candidate having skills like Domestic Calling, International Calling with 1-6 years of experience is the right fit for this International Voice Care Agent job.
What makes this International Voice Care Agent job a good opportunity?
Ans : This International Voice Care Agent job is a good opportunity as it offers a salary between ₹22,000-₹30,000 per month. This is a Both job and has 50 openings.