International Travel Consultant

Verbal and written communication in English is a must.

Background can be from any customer service industry, as long as the candidates themselves have traveled extensively or are very passionate about travel, like watching vlogs, keep updates with different destinations, create their own itineraries, or plan a trip themselves.

Key Responsibilities:

1. Customer Interaction & Support - Handle customer inquiries via phone, email, and chat in a professional manner. - Provide detailed information on travel destinations, tour packages, itineraries, pricing, and policies. - Assist customers in selecting suitable travel options based on their preferences and budget.

2. Booking & Reservation Management - Process bookings, cancellations, modifications, and special requests efficiently. - Coordinate with airlines, hotels, transport providers, and other vendors to confirm reservations. - Ensure all bookings are accurate and documented in the company’s system.

3. Issue Resolution - Address customer concerns, complaints, and feedback promptly and professionally. - Provide quick solutions to resolve issues related to bookings, travel arrangements, or services. - Escalate unresolved matters to senior management when necessary.

4. Sales & Upselling - Promote travel packages, upgrades, and add-on services to maximize revenue. - Maintain knowledge of current promotions, special offers, and seasonal discounts.

5. Documentation & Reporting - Maintain accurate records of customer interactions, transactions, and complaints. - Prepare daily, weekly, and monthly reports related to customer service activities.

6. Collaboration & Coordination - Work closely with sales, operations, and marketing teams to ensure smooth service delivery. - Coordinate with travel partners for itinerary changes, availability, and service quality.

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this International Travel Consultant job

1. What is the eligibility criteria to apply for this International Travel Consultant job?
   Ans: The candidate should be All Education levels and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this International Travel Consultant job?
   Ans: This International Travel Consultant job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Travel Consultant job?
   Ans: No, there is no fee applicable for applying this International Travel Consultant job and during the employment with the company, i.e., FLYING SQUIRREL HOLIDAYS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Travel Consultant role?
   Ans: There is an immediate opening of 1 International Travel Consultant at FLYING SQUIRREL HOLIDAYS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Travel Consultant job?
   Ans: This International Travel Consultant job has Day Shift.