jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Relationship Manager

salary 25,000 - 28,000 /month
company-logo
job companyPhabalos Professionals Private Limited
job location Airport Area, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, PF, Medical Benefits
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Customer Relationship Manager to join our team at Phabalos Professionals Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 25,000 - ₹ 28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹28000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Phabalos Professionals Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 50 Customer Relationship Manager at Phabalos Professionals Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has Rotational Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF, Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 28000

Contact Person

Eshani Palit

Interview Address

, Dum Dum, Kolkata
Posted 10+ days ago
similar jobs

Apply to similar jobs

BPO Telesales

arrow
₹ 32,000 - 35,000 per month
Shubham Enterprises
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
10 Openings

Insurance Advisor

arrow
₹ 25,000 - 30,000 per month
Axis Max Life Insurance Limited
Behala, Kolkata
Freshers in Customer Support / TeleCaller
New
25 Openings

Insurance Advisor

arrow
₹ 25,000 - 35,000 per month
Axis Max Life Insurance Limited
Work from home
Freshers in Customer Support / TeleCaller
New
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Customer Relationship Manager