International Non Voice Process

25,000 - 30,000 /month

Healthcare

Rabale, Navi Mumbai

6+ months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

5 days working | Rotational Shift

Job Description

We are looking for a International Non Voice Process to join our team at Healthcare. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Non Voice Process job

What are the eligibility criteria for this International Non Voice Process job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like International Calling, Non-voice/Chat Process for this International Non Voice Process job offered by Healthcare in Rabale, Mumbai.
What salary is offered for this International Non Voice Process job?
Ans : The salary for this International Non Voice Process job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rabale, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this International Non Voice Process job. Only male candidates can apply.
What does the role of International Non Voice Process involve?
Ans : As a International Non Voice Process, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Non Voice Process job is located in Rabale, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-7 years of experience is ideal for this International Non Voice Process job.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.