We are looking for a International Non Voice Process to join our team at Ecpl to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹22,000 - ₹25,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this International Non Voice Process job
What are the eligibility criteria for this International Non Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Non-voice/Chat Process for this International Non Voice Process job offered by Ecpl in Kothanur, Bangalore.
What salary is offered for this International Non Voice Process job?
Ans : The salary for this International Non Voice Process job ranges between ₹22,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kothanur, Bangalore.
How many vacancies are there for this International Non Voice Process job?
Ans : There are 25 vacancies for this International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What does the role of International Non Voice Process involve?
Ans : As a International Non Voice Process, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Non Voice Process position is Kothanur, Bangalore.
Who is the right fit for this International Non Voice Process job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-1 years of experience is the right fit for this International Non Voice Process job.
What makes this International Non Voice Process job a good opportunity?
Ans : This International Non Voice Process job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 25 openings.
A Naukri Group company
LoginHire Local Staff
22,000 - 25,000 /month
Ecpl
Kothanur, Bangalore
6 - 12 months Experience in Customer Support / TeleCaller
Full Time
