Customer Support
Respond to customer inquiries via phone, email, chat, and WhatsApp.
Resolve member concerns related to profiles, subscriptions, account settings, and matchmaking services.
Maintain high customer satisfaction through timely and professional support.
Educate customers about platform features and benefits.
Sales & Premium Upgrades
Contact registered members and explain the benefits of Premium Membership plans.
Convert free users into paid subscribers through consultative selling.
Achieve monthly sales and revenue targets.
Recommend suitable Premium and Personalized Matchmaking packages based on customer requirements.
Follow up with leads and maintain a strong sales pipeline.
Matchmak