International Customer Support Executive

20,000 - 35,000 /month

Upskill Academy

Salt Lake, Kolkata

0 - 6+ years Experience in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Languages: Hindi

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Support Executive (International Process – voice)

Job Type: Full-Time | Work From Office

Role Summary:

We are looking for enthusiastic and customer-focused individuals to join our International Customer Support Team (Voice). The role involves assisting international customers with their queries and providing exceptional service through voice channels.

Key Responsibilities:

Handle international customer queries via chat and voice efficiently and professionally.

Resolve issues related to bookings, payments, and account assistance.

Maintain accuracy, empathy, and professionalism in all interactions.

Ensure high levels of customer satisfaction and adhere to company policies.

Meet performance targets related to quality and productivity.

Eligibility Criteria:

Education: Minimum 12th / +2 / Graduate (any stream)

Experience:

Minimum 1 year of experience in international customer support preferred. or fresher

Communication Skills: Excellent verbal and written English communication is mandatory.

Age Limit: Maximum 35 years

Shifts: Rotational shifts (including night shifts)

Work Mode: Work From Office

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International Customer Support Executive job

What skills and experience do you need for this International Customer Support Executive job?
Ans : To apply for this International Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-7 years of experience.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Salt Lake, Kolkata.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 80 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What does the role of International Customer Support Executive involve?
Ans : As a International Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Salt Lake, Kolkata.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-7 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 80 openings.