Telecaller

25,000 - 35,000 /month

Shubham Enterprises

Work from home

Freshers in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Job Highlights

12th Pass and above

All genders

5 days working | Flexible Shift

Job Description

We are looking for a Telecaller to join our team at Shubham Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer support. The role offers ₹25000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 5 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Shubham Enterprises.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 10 Telecaller at Shubham Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Flexible Shift.