International Customer Support Executive

18,000 - 28,500 /month*

Sutherland

Airoli, Mumbai

₹3,500 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

Position: Customer Support Executive – International Voice Process

📍 Location: Airoli, Navi Mumbai

🕒 Shift: US Rotational/Night Shift

📅 Working Days: 5 Days a Week (Saturday & Sunday Fixed Off)

Job Responsibilities

Handle inbound and outbound customer calls for international clients.

Resolve customer queries efficiently while maintaining high service standards.

Deliver excellent customer service and build positive customer relationships.

Maintain accurate records of customer interactions.

Meet individual and team performance targets.

Follow company policies, quality standards, and compliance guidelines.

Eligibility Criteria

Graduate Freshers & Experienced Candidates can apply.

Excellent verbal communication skills in English.

Comfortable working in US Night Shift.

Basic computer knowledge and typing skills.

Customer-focused with good problem-solving abilities.

Salary & Benefits

Freshers: ₹18,000-₹23,000 per month

Experienced (6+ Months International BPO): ₹25,000-₹28,000 per month

PBI Incentives: Up to ₹2,750 per month

Travel Allowance:

One Way: ₹1,750

Two-Way: ₹3,500

Additional Benefits

Fixed Saturday & Sunday Off

Paid Training

Career Growth Opportunities

Performance-Based Incentives

Friendly & Professional Work Environment

📍 Work Location: Airoli, Navi Mumbai

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Customer Support Executive job

Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this International Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this International Customer Support Executive job ranges between ₹18,000-₹28,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 50 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this International Customer Support Executive job?
Ans : As a International Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Airoli, Mumbai.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 0-2 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹28,500 per month. This is a Full Time job and has 50 openings.