International Customer Support Executive

25,000 - 30,000 /month

Shaadi.com

Thane West, Thane

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

All Education levels

Males Only

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Description

We are looking for a International Customer Support Executive to join our team at Shaadi.com. The role offers ₹ 25,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Customer Support Executive job

What are the eligibility criteria for this International Customer Support Executive job?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like International Calling for this International Customer Support Executive job offered by Shaadi.com in Thane West, Mumbai.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 50 vacancies for this International Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-1 years of experience are eligible to apply for this International Customer Support Executive role. Only male candidates are eligible.
What does the role of International Customer Support Executive involve?
Ans : As a International Customer Support Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Thane West, Mumbai.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like International Calling with 1-1 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 50 openings.