International Customer Support Executive

30,000 - 35,000 /month

Nikhil Jayantilal Shah Prop Of Tele Connect

Thane West, Thane

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

International Calling

Query Resolution

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Process- Pure Customer Service (Healthcare)

Maximum CTC: ₹40,000 per •month

Max Inhand - ₹36,200/- per month

Max age 42 NO TRANSPORTATION

Hsc/Grad with min 6 months Exp in international companies- C1 voice select comms mandatory

Shift Window: 6:30 PM to 6:30 AM (10-hours login required)

Weekly off: Any two days in the week

Candidates must have excellent communication skills with no grammatical errors.

Males and female ratio to be maintained

What are the call types- what do the agents actually do on the call?

1. Inbound Calls

1. General Concerns

2. Appointment management

3. Order status

4. Billing Question/Concerns

5. Lab management

6. Cancellation requests

7. Refund requests

8. Medication concerns

9. Prior authorizations

10. Complaints

2. Outbound calls

1. Appointment management

2. Lab management

3. Medication concerns/clarifications

4. Billing concerns

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., Nikhil Jayantilal Shah Prop Of Tele Connect.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 50 International Customer Support Executive at Nikhil Jayantilal Shah Prop Of Tele Connect
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Rotational Shift.