International Customer Support Executive

30,000 - 35,000 /month

Nikhil Jayantilal Shah Prop Of Tele Connect

Thane West, Thane

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Description

Process- Pure Customer Service (Healthcare)

Maximum CTC: ₹40,000 per •month

Max Inhand - ₹36,200/- per month

Max age 42 NO TRANSPORTATION

Hsc/Grad with min 6 months Exp in international companies- C1 voice select comms mandatory

Shift Window: 6:30 PM to 6:30 AM (10-hours login required)

Weekly off: Any two days in the week

Candidates must have excellent communication skills with no grammatical errors.

Males and female ratio to be maintained

What are the call types- what do the agents actually do on the call?

1. Inbound Calls

1. General Concerns

2. Appointment management

3. Order status

4. Billing Question/Concerns

5. Lab management

6. Cancellation requests

7. Refund requests

8. Medication concerns

9. Prior authorizations

10. Complaints

2. Outbound calls

1. Appointment management

2. Lab management

3. Medication concerns/clarifications

4. Billing concerns

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Customer Support Executive job

Can freshers or experienced candidates apply for this International Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this International Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹35,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Customer Support Executive, you will work on skills like International Calling, Query Resolution.
Where is this job located?
Ans : This International Customer Support Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 0-3 years of experience is ideal for this International Customer Support Executive job.
Why should you apply for this International Customer Support Executive job?
Ans : This International Customer Support Executive job offers a salary between ₹30,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.