A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
16,000 - 25,000 /month
Mg Consulting Services Private Limited
Ghansoli, Navi Mumbai
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
Customer Service Representative – Job Description
We are seeking a customer-oriented and professional Customer Service Representative to join our team. You will be responsible for assisting customers, answering queries, resolving concerns, and providing accurate product or service information over phone calls. Your goal is to ensure a smooth and positive customer experience.
Key Responsibilities:
Handle customer inquiries and support over phone calls only
Resolve complaints and provide appropriate solutions
Maintain accurate records of customer interactions
Communicate product/service information clearly
Ensure a high level of customer satisfaction
Requirements:
Excellent verbal communication skills
Strong problem-solving abilities
Basic computer knowledge
Ability to remain calm and professional in all situations
How to apply :
call or send CV : 8482960382
