International Customer Support Executive

We are looking for a International Customer Support Executive to join our team at MARS CONSULTANCY to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 45,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

*Western Union – Money Transfer Process (Customer Service)*

📍 Location: Ghansoli

* Pure Customer Service role

* HSC with minimum 6 months experience

* Salary up to 45k in hand

* 24/7 shifts with 2 rotational offs

* Good communication skills required

Closed amcat before ops

*UHC* hiring is back

location - goregaon

salary - 30 to 41k & 6k night shift allowance

US Rotational Shift

5 days working 2 Rotational Week off

1 Way Transport Facility

*GENERAL INSURANCE*

Inbound Customer Service/Sales

Day Shift, 1 rotational off

Location - Chandivali

Salary - In between 20K to 25k inhand

HSC with 6 months Exp

(Sales, Retention, Collection, Upsales background)

Decent communication skills

Immediate joining

Virtual Round

*> Hiring for Banking*

* Banking Customer Service

* Shift: 24/7 shift

* Week off: 2 rotataional off

* Location: Thane/ Malad

* Salary: Upto 35K to 41k in hand depend on last drawn salary

* One way transport

* HSC with 6 month International BPO

* experience

* Excellent Communication skills

* All interview rounds Virtual

** BLENDED PROCESS**

Industry: Software & Services

Work Mode: WFO | Rotational Night Shifts| Blended Process

Schedule: 5 Days Working | 2 Rotational Offs

CS role (Cross-sell/Upsell) tum

Salary: Up to 5.5 LPA

Experience: Min. 1 year International BPO Voice (on-paper)

retention bonus - 1 Lac

travel allowance - 3500 & attendance bonus - 2750.

*C1B* -*

First party collections for a renowned bank in USA

*Salary range* : upto 38k in-hand, depending on exp and last drawn.

*Rotational week offs* (twice in a week)

*Shifts* - 6pm to 3am/8pm to 5am (rotational)

*Transport provided* - home drop and centralised pick up.

*Perks* - unlimited incentives, two weekly offs and just two rotational shifts.

Hiring – Medical Billing (WFO) | Thane

🎧 Position: Customer Support – Voice (International)

⏱ Rotational Shifts | 🗓 Rotational Week Offs

🗨 Excellent English Communication (B2)

💵 Salary: Up to ₹30,000 In-Hand

*TELECOM- VOICE PROCESS*

🔹 Level 1: ₹18,000 – ₹22,000

🔹 Level 2: ₹23,000 – ₹32,000

(For candidates with 0–2 years of BPO experience)

💰 Additional Benefits:

Monthly Incentives: ₹2,750

Travel Allowance: ₹1,750

Overtime: ₹0 – ₹10,000

Quarterly Incentives: ₹0 – ₹18,000 (Performance-based)

*TELECOM PROCESS - AIROLI*

20100 CTC

350 Esic deduction

1600 Transport deduction

18150 Inhand + 4000 Night shift allowance

22150 total Inhand salary

+ Client incentives

Home pickup and Home drop🚗

Medical insurance upto 3 Lakhs

Shift Time : First login 4:30 pm

Last login 1:30 am (in between any 9hr shift)

3 simple rounds of interview. 1 day selection. Immediate joining

✡️ *HP NA (HEWLETT-PACKARD NORTH AMERICA)*

✡️ *VOICE CUSTOMER SERVICE PROCESS*

✡️ Date of joining - Immediate Joining

➡️Thane Location

➡️24*7 rotational shifts

➡️5 days working, 2 rotational week-offs

✡️ *Job summary- Customer service related to technical troubleshooting of HP systems*

✡️ *Eligibility criteria- HSC/Graduate with minimum 6 months customer service experience or above*

*HSC / GRADUATE FRESHER CAN APPLY*

*Salary for fresher - upto 25k*

*Salary for experience - upto 30K*

➡️Comms skill - Excellent

*Job Description* :

*INSULET Voice Process*

*Location* : Thane

*Date of Joining* - *immediate joining*

*Job Title* : SR.Customer Service Representative – Insulet Voice Process

*Salary* : Up to 38k net take home

*Employment Type* : Full-time, Immediate Joiners Preferred.

*Working Days* : 5 days a week with 2 rotational week-offs

*Shift Timing* : 24/7 rotational shifts

*Qualifications* :

HSC or Graduate with

Minimum 6 months of experience or above in an international BPO.

Strong verbal communication skills in English.

Ability to work in a 24/7 rotational shift environment.

Pls share with me your resume and if you have any reference do let me know

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.