International Customer Support Executive

20,000 - 50,000 /month

International Voice Process

BTM Layout, Bangalore

1 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Night Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International Customer Support Executive to join our team at International Voice Process. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this International Customer Support Executive job

Who is eligible to apply for this International Customer Support Executive job at International Voice Process?
Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this International Customer Support Executive job offered by International Voice Process.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹50,000 per month in this International Customer Support Executive position.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 50 vacancies for this International Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this International Customer Support Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a International Customer Support Executive, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is BTM Layout, Bangalore.
Who is the right fit for this International Customer Support Executive job?
Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this International Customer Support Executive job.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 50 openings.