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Customer Support International Call Center

salary 15,000 - 29,000 /month
company-logo
job companyTiara Consultancy Service
job location Mahape, Navi Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Punjabi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Night Shift
star
Job Benefits: Cab, PF
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Job Description

We are looking for a International Call Center to join our team at Tiara Consultancy Service. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support International Call Center job

  1. What skills and experience do you need for this Customer Support International Call Center job?
    Ans : To apply for this Customer Support International Call Center job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-1 years of experience.
  2. What salary is offered for this Customer Support International Call Center job?
    Ans : The salary for this Customer Support International Call Center job ranges between ₹15,000-₹29,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Call Center job follows a Night shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahape, Mumbai.
  5. How many vacancies are there for this Customer Support International Call Center job?
    Ans : There are 25 vacancies for this Customer Support International Call Center role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Call Center job is open for both male and female candidates.
  7. What does the role of Customer Support International Call Center involve?
    Ans : As a Customer Support International Call Center, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Call Center position is Mahape, Mumbai.
  9. Who is the right fit for this Customer Support International Call Center job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-1 years of experience is the right fit for this Customer Support International Call Center job.
  10. What makes this Customer Support International Call Center job a good opportunity?
    Ans : This Customer Support International Call Center job is a good opportunity as it offers a salary between ₹15,000-₹29,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Cab

Skills Required

International Calling, Domestic Calling, Computer Knowledge

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 29000

Regional Languages

Punjabi

Contact Person

Team HR

Interview Address

Mahape Gansoli, Mahape, Mumbai
Posted a day ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > International Call Center