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Customer Support International Call Center

salary 15,000 - 20,000 /month
company-logo
job companyBpo Company
job location Vashi, Navi Mumbai
job experience1 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: PF
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Job Description

We are looking for a International Call Center to join our team at Bpo Company. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support International Call Center job

  1. What skills and experience do you need for this Customer Support International Call Center job?
    Ans : To apply for this Customer Support International Call Center job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support International Call Center job?
    Ans : The salary for this Customer Support International Call Center job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Call Center job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
  5. How many vacancies are there for this Customer Support International Call Center job?
    Ans : There are 50 vacancies for this Customer Support International Call Center role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Call Center job is open for both male and female candidates.
  7. What does the role of Customer Support International Call Center involve?
    Ans : As a Customer Support International Call Center, your work will involve skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Call Center position is Vashi, Mumbai.
  9. Who is the right fit for this Customer Support International Call Center job?
    Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support International Call Center job.
  10. What makes this Customer Support International Call Center job a good opportunity?
    Ans : This Customer Support International Call Center job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF

Skills Required

International Calling, Query Resolution, Non-voice/Chat Process, International Bpo

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Chetana

Interview Address

Platina Heights, Vashi, Mumbai
Posted 10 hours ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > International Call Center