We are looking for a International BPO Executive to join our team at Top MNc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹51,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.
More about this International BPO Executive job
What skills and experience do you need for this International BPO Executive job?
Ans : To apply for this International BPO Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹51,000 per month in this International BPO Executive position.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this International BPO Executive job?
Ans : There are 25 vacancies for this International BPO Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-6 years of experience are eligible to apply for this International BPO Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a International BPO Executive, you will work on skills like Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Bommanahalli, Bangalore.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-6 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹25,000-₹51,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
5
Benefits
PF, Insurance, Meal, Cab
Skills Required
International Calling, Domestic Calling, Query Resolution, Bpo, Call center, Customer support, CSR, Inbound, Voice process