Customer Support International BPO Executive

14,000 - 20,500 /month*

Sun Knowledge

Sector V - Salt Lake, Kolkata

₹1,500 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab, Meal, PF

Job Description

We are looking for a International BPO Executive to join our team at Sun Knowledge. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹20,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support International BPO Executive job

Can freshers or experienced candidates apply for this Customer Support International BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support International BPO Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International BPO Executive job ranges between ₹14,000-₹20,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International BPO Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support International BPO Executive job is located in Sector V - Salt Lake, Kolkata.
Why should you apply for this Customer Support International BPO Executive job?
Ans : This Customer Support International BPO Executive job offers a salary between ₹14,000-₹20,500 per month. This is a Full Time opportunity and has 50 openings available.