jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

International BPO Executive

salary 17,000 - 35,000 /month
company-logo
job companyMars Consultancy
job location Thane West, Mumbai
job experience0 - 1 years Experience in Customer Support / TeleCaller
80 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International BPO Executive to join our team at international BPO . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 17,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this International BPO Executive job

  1. What is the eligibility criteria to apply for this International BPO Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹17000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this International BPO Executive job?
    Ans: This International BPO Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International BPO Executive job?
    Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., Mars Consultancy.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International BPO Executive role?
    Ans: There is an immediate opening of 80 International BPO Executive at Mars Consultancy
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International BPO Executive job?
    Ans: This International BPO Executive job has Rotational Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 35000

Contact Person

Ruchita Pansare

Interview Address

Thane West, Mumbai
Posted 2 days ago
similar jobs

Apply to similar jobs

Email & Chat Process Executive

arrow
₹ 18,000 - 45,000 per month
Kkr Services Private Limited
Work from home
0 - 5 years Experience in Customer Support / TeleCaller
New
12 Openings

Verification Executive

arrow
₹ 19,800 - 47,000 per month
Apex Solutions Group
Work from home
SkillsInternational Calling, Query Resolution, Loan/ Credit Card INDUSTRY, Non-voice/Chat Process, Computer Knowledge, Domestic Calling, ,
New
2 Openings

Relationship Manager

arrow
₹ 19,800 - 47,900 per month
Apex Solutions Group
Work from home
SkillsLoan/ Credit Card INDUSTRY, Non-voice/Chat Process, International Calling, Domestic Calling, Query Resolution, ,, Computer Knowledge
New
2 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates