We are looking for a International BPO Executive to join our team at IGT SOLUTIONS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹26,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this International BPO Executive job
What are the eligibility criteria for this International BPO Executive job?
Ans : Candidates should have All Education levels with 1-5 years of experience and skills like International Calling for this International BPO Executive job offered by Igt Solutions in Manyata Tech Park, Bangalore.
What salary is offered for this International BPO Executive job?
Ans : The salary for this International BPO Executive job ranges between ₹26,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
How many vacancies are there for this International BPO Executive job?
Ans : There are 25 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What does the role of International BPO Executive involve?
Ans : As a International BPO Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Manyata Tech Park, Bangalore.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like International Calling with 1-5 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹26,000-₹30,000 per month. This is a Full Time job and has 25 openings.