We are looking for a International Call Center to join our team at Glympse Human Capital Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹50,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.
More about this International Call Center job
What qualifications and experience are required for this International Call Center position?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Call Center job ranges between ₹30,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Call Center job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nagawara Junction, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Call Center job is open for both male and female candidates.
What are the key responsibilities of this International Call Center job?
Ans : As a International Call Center, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Call Center job is located in Nagawara Junction, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-6 years of experience is ideal for this International Call Center job.
Why should you apply for this International Call Center job?
Ans : This International Call Center job offers a salary between ₹30,000-₹50,000 per month. This is a Full Time opportunity and has 50 openings available.