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Customer Support International BPO Executive

salary 20,000 - 25,000 /month
company-logo
job companyHexaware Technologies
job location Ghansoli, Navi Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International BPO Executive to join our team at Hexaware Technologies. The role offers ₹ 20,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support International BPO Executive job

  1. Who is eligible to apply for this Customer Support International BPO Executive job at Hexaware Technologies?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support International BPO Executive job offered by Hexaware Technologies.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support International BPO Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many vacancies are there for this Customer Support International BPO Executive job?
    Ans : There are 50 vacancies for this Customer Support International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support International BPO Executive position is Ghansoli, Mumbai.
  8. What makes this Customer Support International BPO Executive job a good opportunity?
    Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Saniya Khan

Interview Address

Ghansoli
Posted 9 hours ago
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